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Privacy Policy

K2 Motors Privacy Policy

At K2 Motors, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect various types of information to provide better services to all our users, including:

Personal Information

When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

Payment Information

If you make a purchase, we collect payment information, including credit card numbers and billing details. This information is processed securely and is not stored on our servers.

Usage Data

We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visits.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

K2 Motors uses your information for the following purposes:

  • To Process Transactions: We use your personal and payment information to process orders, manage your account, and provide customer support.

  • To Improve Our Services: We analyze usage data to understand how our website is used and to enhance our offerings.

  • To Communicate with You: We may use your contact information to send you updates about your order, promotional offers, newsletters, and other information related to our products and services.

  • To Ensure Security: We use your information to prevent fraud and ensure the security of our website.

3. Recording, Monitoring, and Compliance with the California Invasion of Privacy Act (CIPA)

Call and Communication Monitoring

In compliance with the California Invasion of Privacy Act (CIPA), we do not record or monitor customer phone calls, chats, or other communications without obtaining your express consent. If a call is recorded for quality and training purposes, you will be notified at the beginning of the call and given the option to decline.

Session Replay and Tracking Technologies

Our website may use session replay software and similar tracking tools to analyze user interactions. These tools help us improve user experience but do not capture sensitive personal information. By using our website, you consent to such tracking. If you wish to opt out, you can disable cookies and tracking through your browser settings.

Electronic Communications Security

We take steps to protect your electronic communications from unauthorized access, interception, or monitoring. We do not eavesdrop on private conversations or unlawfully intercept communications as prohibited by CIPA.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may engage third-party companies to perform functions on our behalf, such as payment processing, order fulfillment, and customer service. These service providers have access to your personal information only to perform their tasks and are obligated to keep it confidential.

  • Legal Compliance: We may disclose your information if required by law or in response to legal requests, to protect our rights or the rights of others, or to prevent harm.

5. Data Security

K2 Motors takes the security of your personal information seriously. We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal information.

  • Correction: You have the right to request corrections to any inaccurate or incomplete information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

  • Opt-out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

K2 Motors
Email: info@k2motor.com