For any reason you are not satisfied with the product(s) that were purchased, *you are promised your money back within 30 days of receiving our product(s)! All you have to do is simply contact our highly trained customer service support team and request an RMA application. Upon your RMA request, you will receive an RMA-Case number. Once our RMA department receives and **inspects the returned product(s) with your case number, your ***item will be fully refunded! If you missed the 30 day mark to get your money back, you have the option to exchange, that is thanks to our 90-Day Limited Warranty. Any products **confirm to be defective within 90 days from the initial purchase date will be replaced. We also offer additional extended warranties which are available through contacting our customer service support team.
*Any case passed the 30-Day time period from when the item was received will not be issued a refund.
**All returned item(s) must be in brand new condition. The condition of the return product(s) will be determined by our RMA Department.
***Only the item price will be refunded.
We are always working to provide the best deals on our auto parts and accessories. All of our products are produced by our trusted and certified manufactures to perform, if not better, like factory items. In order to make sure you find the product(s) you are looking for, we have more than 3,000 items available, including our unique K2 Motor products that are developed by our very own Research & Development team in order to bring vast selections for our customers to choose from. In addition, new products such as our specially desgined headlights and tail lights are made available through our K2 Motor website on a regular basis and announced on our Weekly New Product page which can be found at our storefront.
Our quality auto parts and accessories are available to you at discounted prices for up to 65% off market value. For each product we have at our store, you can see the actual market price and our sale price displayed in RED. You can not help but notice the huge savings! Also, we are constantly preparing on-going promotions throughout our store to pass on an even greater savings to you!
Why would you have to pay more to get the things you want? That is why we offer *FREE SHIPPING within the United States. No matter how big or small your order may be with us, we offer ground shipping service for free. Your orders will be shipped via UPS or USPS and a tracking number will be provided for the convenience to track your order from the time it is shipped until it is delivered to your door!
*This excludes Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands. Shipments to these areas will be subjected to additional shipping and handling fees.
*APO, FPO, PO Box orders will be subjected to additional handling fees.
We offer various extended privacy and security measures to protect your personal information. Our store utilizes SSL Yahoo! 128 Bit Encryption, where your data and information that is sent is encrypted and then decrypted when it reaches us. This process will protect all your data and personal information from getting in the hands of unauthorized parties. We are also a certified McAfree Secure Site. K2 Motor website goes through daily security scans provided by McAfree to test for possible personal information access, links to dangerous sites, phishing, and other online dangers to help protect you from identity theft, viruses, spyware, and other online threats.
To better serve you as our customer, we have a full staff of qualified customer service team members that are standing by to answer any inquiries that you may have. All of our customer service staffs are required to go through extensive product knowledge training to best answer your questions in regards to any of our products and store procedures. Our customer service is available by phone, email, and Live Chat for your convenience
Hours of Operation:
Monday – Friday
8:00AM – 5:00PM PST
Closed on Weekends
Hours of Operation
Monday – Friday
8:30AM – 5:00PM PST
K2 Motor has been a BBB accredited business since September 7th, 2007.
You can check Better Business Bureau (BBB) reviews on K2 Motor HERE.
You can also check our K2 Motor’s ratings on:
We understand that at times it is not all about how your vehicle looks after its makeover. The more exciting part can be installing the parts on your ride! That is why K2 Motor has more than 100 installation videos for products like projector headlights, LED tail lights, and accessories uploaded to guide you with a majority of installations. Not only that, we create and publish installation guides for our newest products every month. The corresponding installation guide videos are featured on the product pages for your viewing convenience!
We are more than just a business, because we primarily value our relationship with you, our customer. If you like the product(s) purchased from us and love the way they looks on your ride, show it off by posting a picture or video on our K2 Motor Facebook page. Who knows, your ride might be chosen to be featured on our K2 Motor store for your bragging-rights! Also, new entries for our K2 Motor Blog are regularly posted to keep you updated on the latest automotive news, and sometimes bizarre yet funny news as well! And keep up with our twits on K2 Motor Twitter page. Don’t forget to sign up for K2 Motor’s Monthly Newsletter to get the latest updates on all of our promotions and sales!
Looking for headlights for your car and would like to know more about projector headlights?